Press Release
5th December 2006

Compensation for Residents Left in the Dark
Residents in and around Antigua Street and Regent Street who have been plagued by power-cuts are in line for compensation, says MSP for Greenock and Inverclyde, Duncan McNeil.

Mr McNeil is encouraging residents who have been forced to endure cold winter days without heating and hot water to contact his office and register their claim against Scottish Power.

He said:

“The service these residents, many of them elderly, have received from Scottish Power has not been good enough.

“It’s not just the inconvenience.  When the power goes off overnight, for example, those with White Meter heating have no hot water and a stone-cold house the next day.

“I have been making representations to Scottish Power, who advise me that these interruptions are down to an intermittent fault on a low voltage cable – possibly damaged at the demolition site at Antigua Court.

“Scottish Power has therefore assured me that fault locating equipment has now been fitted to the circuit which should help pinpoint the location of the fault and allow a permanent repair.

“In the meantime, though, Scottish Power must honour its obligations to its customers, who are now owed compensation for the loss of supply.

“To obtain this compensation, an application needs to be made to Scottish Power.  I would therefore advise my constituents in and around Antigua Street and Regent Street who have been affected to contact my office (791820) as soon as they can, so I can make representations to Scottish Power on their behalf.”
ENDS

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